Privacy Policy

1. Information We Collect

AppointSync by TSV Global Solutions Private Limited collects information necessary for appointment management, including:

• User account details (name, email, contact information)
• Appointment data (client names, locations, dates, times, notes)
• Location information for mapping and routing features
• Device and browser information for audit logging and security
• Usage data to improve service quality

2. How We Use Your Information

We use collected information to:

• Provide and maintain appointment management services
• Send appointment notifications and reminders
• Maintain comprehensive audit logs for accountability
• Ensure platform security and prevent unauthorized access
• Improve our services and develop new features
• Communicate important service updates

3. Data Storage and Security

Your data is stored securely using Supabase infrastructure with industry-standard encryption. We implement appropriate technical and organizational measures including:

• Encrypted data transmission (HTTPS/TLS)
• Secure authentication and authorization
• Regular security audits and updates
• Access controls and role-based permissions
• Automated backup and disaster recovery

4. Data Sharing and Third Parties

We do not sell your personal information. We may share data with trusted service providers who assist in operating our platform, including:

• Supabase (database and authentication infrastructure)
• Resend (email notification delivery)
• Google Maps (location and routing services)

These providers are contractually obligated to protect your data and use it only for specified purposes.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Audit logs and appointment history may be retained for compliance and business purposes. You may request account deletion by contacting us.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of certain communications. Contact us to exercise these rights.

7. Contact Us

For privacy-related inquiries, please contact: